Mobile Broadband Management – enhance customer engagement
Computaris and OVUM discussed in this webinar how mobile operators can use a well-tailored policy management strategy to enhance customer engagement with an innovative services offering and then monetize it with real-time BSS integration.
The proliferation of high-speed data connections continues to expand and the needs of subscribers are changing considerably in terms of capacity, performance, and reliability. Policy management allows service providers to deploy business rules targeted at subscribers and services, enabling them to dynamically respond to business events in real-time. As a result, policy management enables service providers to offer their subscribers all the benefits of a fully-converged network in which subscribers can take advantage of a full suite of compelling and fun services, truly enjoy an enhanced user experience and prove their loyalty to the service provider.
As a long-standing system integrator, Computaris provides consultancy, design, integration and deployment services in the field of policy management. Our agile team of product experts, solution architects, software developers and test engineers has been involved in and successfully executed several projects related to policy management. Computaris experience covers projects in Bill Shock Management, Fair Usage Policies, parental and content control, and together with our partners we have helped several operators to take their ARMB to new heights.
Bill Shock Management
Bill Shock Management allows service providers to prevent their roaming subscribers from having a frightening experience, also known as a “bill shock”. Together with our partners, Computaris has been responsible for the integration ofbill shock management solutions, allowing our customers to decrease subscriber churn, and ensure subscriber satisfaction even during roaming. The implementations of our bill shock management systems are fully compliant with European Union regulations as specified in Regulation (EC) No 544/2009 of the European Parliament.
Fair Usage Policies
Computaris consultancy and implementation services also reach the field ofFair Usage Policies(FUP). These enable operators to offer subscribers a fair use of their network resources by enforcing service-specific and subscriber-specific rules during peak hours of network saturation, or by offering dedicated packages allowing subscribers unlimited full-bandwidth usage.
Parental and Content Control
Policy management solutions provide communication service providers (CSPs) with a wide range of content and usage controls, allowing authorized subscribers, such as parents or mobile fleet owners, to have a personalized profile of acceptable usage for secondary users, such as children or groups of mobile users. Parental and content control gives users a greater control over the delivery of inappropriate web content, messaging and other applications. Having a policy-based network operators can better manage the bandwidth in use whilst offering their subscribers a greater user experience. Computaris project portfolio includes deep packet inspection (DPI) and network-based URL filtering solutions successfully implemented at customers worldwide together with our partners.
Average Revenue per Megabyte
With mobile broadband traffic expected to grow quickly over 20 times of today’s volumes, key to a bright and successful future is for operators to have the right solutions in place to control network traffic volumes. Instead of focusing purely on the traditional ARPU model, operators need to embrace the average revenue per megabyte (ARPM) model. Together with one of our partners, Computaris was responsible for the implementation of mobile data charging strategy and DPI solutions.
Download Computaris Mobile Broadband Management Solutions Flyer
Computaris White Paper: What Is The Real Case of Mobile Data Policy Management?
Opinion article: Policy Management & On-line Charging – Standard Based or Proprietary Solutions?