Category Archives: Whitepapers

Creating digital value in telecom and beyond

Rigid legacy systems, overly complex IT architectures and ineffective integration of data sources: these are the main technology obstacles encountered by organizations in the process of implementing digitization and ultimately achieving digital value.  Our extensive experience with telecoms shows that

Software outsourcing in Eastern Europe: 2018 trends and advantages

Gartner predicts that, by 2025, every industry will be transformed by digital business, creating the demand and opportunity for new technologies. In the absence of internal resources capable to manage multiple platforms, companies will need to outsource service integration, incident management

Software development outsourcing in Europe: trends and figures

Software development outsourcing along with its on-shore, off-shore and near-shore variations are quite established practices today. But established does not stand for fixed. The market has evolved considerably and is expected to grow at a CAGR of 5.84% over the

Questionnaire: the 70+ questions to answer before engaging on the road to become a successful MVNO/MVNE

We compiled a number of 74 questions that any aspiring MVNO/MVNE should answer. Download the questionnaire that guides you through a broad range of aspects related to partners and sales management, customer and subscription management, self-care channels, services, tariffs, payments,

How MVNOs can overcome the challenges and take the path towards business success

The MVNO market is now over a decade old and counts more than 800 operators in Europe, America, many Asian countries and the Middle East. This whitepaper examines the current MVNO landscape, the MVNO operational and customer segmentation models, key

Mobile data policy management in the context of customer experience

Mobile data consumption is growing exponentially, putting enormous pressure on operators as they seek to address two challenges simultaneously: provide excellent customer experiences and monetize their network investments. This whitepaper examines why mobile operators need to move beyond simply setting

What operators need to know about the 2014 EU roaming regulations

The EU roaming regulation is part of the EU digital agenda, with specific aim to increase customer protection and move towards a unified European mobile market. The whitepaper examines the regulation that allows European telecom subscribers to buy roaming services

When should an MVNO invest in technology

Investing in technology is one of the three pillars – along with marketing and operations – that determine the success of an MVNO business. We have identified four categories of MVNOs based on the level of knowledge in marketing and

How open policy control platforms help operators save costs and launch new services fast

Developed together with our strategic partner DigitalRoute, this whitepaper examines why operators should approach open Policy Control platforms instead of traditional PCRF products, what is a future-proof approach to PCRF and how disruptive buzzwords like big data and network function

Systems integration in telecommunications via a strategic mediation platform

In this paper we will take a closer look at the challenges operators face due to the increasing complexity of the IT environment, based on our experience and conclusions from real life projects. Download our whitepaper to learn more about