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Device management solution developed to handle 50% more subscribers

Customer profile

Our customer is one of the pioneering innovators in prepaid technology, having delivered customized mobile software solutions covering prepaid charging, device management, collect call services, USSD services, etc.

Business challenge

Their existing device management product, installed at 50+ operators worldwide, had reached the end of lifecycle after 5 years. As the market evolved and technology advanced, our customer decided to invest in a completely new device management product. The enhanced product brought new features like handset remote control and advanced BI reports for operations and phones fleet.

Computaris contribution and solution

Computaris developed the new version of the product in a multi supplier setup with multiple major releases within a 2-year timeline. We allocated an expert team of engineers that reached 25 people in peaks and delivered thousands of man days of development. The product was deployed gradually to operators worldwide and Computaris provided system integration, UAT, post delivery and production third level 24h support. The customer was able to launch the new version of the device management solution in less than 1 year after project kick off.

The solution is now able to handle 50% more subscribers and it is more flexible for integration with the operators’ systems. Its features are more intuitive and it is ready to be extended for nowadays business cases. Currently there are ~20 live installations and others to follow, the biggest deployment serving 80 million subscribers.

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