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We successfully delivered over 1000 projects to more than 80 operators worldwide. View all projects

SOLUTIONS

Speed delivery with surgical precision

CRM

Our customer relationship management (CRM) solution is designed to help communication service providers increase agility and provide superior customer experience. The CRM functionalities have been tailored to meet specific needs, providing customized interfaces and clear-cut telco features.

Computaris CRM enables the following functions:

  • Mobile customer management
  • Product management
  • SIM card and number management
  • Billing adjustment
  • Customer support & service
    • Trouble tickets management
    • Frequently asked questions (FAQ)
  • Sales force automation
    • Leads
    • Sales potential
    • Quotes
    • Sales orders
    • Purchase orders
  • Marketing automation
    • Inventory management
    • Product bundles
    • Price books
    • Vendors
    • Services
    • Service contracts
  • Role-based security

Features and specifications:

  • Our CRM can be easily integrated with other IT systems;
  • New functionalities and interfaces can be easily added, while existing interfaces can be modified to match the business needs of the operator;
  • Users can access the application through an intuitive graphic interface;
  • Users are allowed to access and modify subscriber information based on the roles defined in the CRM.

Our solution expert

Razvan Rusu
Presales Manager
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